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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6599 reviews)

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4.82

Based on 6,599 reviews, last reviewed 13th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Innovative design and seamless delivery of products... Innovative design and seamless delivery of products and services Reviewed on: 13th August 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6599)

The bank is more friendly and respectful to customers.

The bank is more friendly and respectful to customers. Reviewed on: 15th January 2026

Impressive and personal customer service

The app is very easy to use and if you need to, there are helpful and friendly people to speak to and I've always been impressed with the personal customer service Reviewed on: 15th January 2026

Great app, easy to use and makes seeing my money sim...

Great app, easy to use and makes seeing my money simple. Plus some good offers! Reviewed on: 15th January 2026

Zopa has been reliable banking platform so far I had...

Zopa has been reliable banking platform so far I had a good experience from their services. Reviewed on: 15th January 2026

Zopa is absolutely the best bank out there, everytim...

Zopa is absolutely the best bank out there, everytime I've spoken to a member of staff about an issue it's been resolved immediately, the money pot scheme is great ,great earning potential I can't wait until every employer recognises them, then I'll be changing over my bank details to get tmy wages paid in with them, they're up and coming and the service they provide is better than any other online bank whether that's Monzo, or revolut or chase I completely trust zopa with my money Reviewed on: 15th January 2026

Super easy to use.

Super easy to use. Love the app really modern and slick. I’ve referred my mum to the app. Interest rates are good. I love the savings pot they’re really good. The digital saver one is great. Happy with the cash ISA as well. Debit card is also pretty Reviewed on: 15th January 2026

Best Bank

Interest rates are great. Easy access too via app. Have already recommended Zopa to friends and family. Reviewed on: 15th January 2026

Smart efficient and hassle free use of app

Smart efficient and hassle free use of app Reviewed on: 15th January 2026

I have loved being with Zopa for some time now, I ha...

I have loved being with Zopa for some time now, I have both bank accounts and credit cards, with them all being in one place makes it so much easier Reviewed on: 15th January 2026

Excellent service and great customer support

Excellent service and great customer support Reviewed on: 15th January 2026

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