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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6600 reviews)

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4.82

Based on 6,599 reviews, last reviewed 13th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Innovative design and seamless delivery of products... Innovative design and seamless delivery of products and services Reviewed on: 13th August 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6600)

Great services and great products

I have a current account and it easy to access and easy to understand. Reviewed on: 15th January 2026

Very helpful sales team,simplified explanation on ac...

Very helpful sales team,simplified explanation on account details Reviewed on: 15th January 2026

Always prompt and easy to use app

Always prompt and easy to use app Reviewed on: 15th January 2026

Not been with zopa long but very impressive so far.

Not been with zopa long but very impressive so far. Reviewed on: 15th January 2026

Opening account and applying for loans are very smooth.

Opening account and applying for loans are very smooth. Even the online customer service was very easy and got resolved. Reviewed on: 15th January 2026

Signup was very easy, the account was simple to set...

Signup was very easy, the account was simple to set up, they gave me a temporary card to use on Google wallet which was great as I could use it right away while i waited for my actual card. I've not had to interact with their customer service (which in itself is a good sign) but so far so good Reviewed on: 15th January 2026

Easy to understand banking app with clear informatio...

Easy to understand banking app with clear information about savings rates Reviewed on: 15th January 2026

Brilliant bank from start to finish.

Brilliant bank from start to finish. They go up and beyond. Reviewed on: 15th January 2026

Brilliant service, competitive rates.

Brilliant service, competitive rates. Reviewed on: 15th January 2026

Solid interest rates and app

Excellent interest rate for connected savings on top of solid direct debit cashback and in-credit current account interest. App is mostly well organised and responsive as well as visually appealing. Some teething issues with inter-bank familiarity of the new brand when account first opened, but this appears to have settled now. Would be nice to see feature improvements like the ability to set up standing orders between savings and current account. Reviewed on: 15th January 2026

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