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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6600 reviews)

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4.82

Based on 6,600 reviews, last reviewed 20th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6600)

Fantastic Service!

Since signing up for Biscuit I have had no concerns about my account. It runs like self winding clockwork - it can be relied upon to be ready and able to serve 24/7 and has proved it to me for every transaction. Reviewed on: 15th January 2026

Easy banking for a change!! and savings

Very easy to set up banking and savings Reviewed on: 15th January 2026

Very easy to set up account & straightforward to use

Very easy to set up account & straightforward app to use & maintain. Has not reduced interest rates as quickly & by as much as some other providers, when base rate has changed. Reviewed on: 15th January 2026

Very professional set i bank on line with no problem...

Very professional set i bank on line with no problem I feel that Zopa is better than other banks I use Reviewed on: 15th January 2026

Excellent digital bank

Very good experience with the service so far. Reviewed on: 15th January 2026

Everything is easy to do.

Everything is easy to do. Had no problems so far Reviewed on: 15th January 2026

All good no problems easy to open great service

All good no problems easy to open great service Reviewed on: 15th January 2026

Have had no problems whatsoever with the bank.

Have had no problems whatsoever with the bank. Excellent customer service and communication Reviewed on: 15th January 2026

Great Benefits and Ease of Use

Zopa offer excellent benefits with their current account. Access to high savings rates for regular saver and standard saver. Cashback on DD, interest on balances in the account. It is easy to navigate, easy to move money in and out and you have lots of transparency about upcoming payments so you can stay on top of what’s going out and rewards earned in the month. Reviewed on: 15th January 2026

Fabulous Zopa

Zopa has been very good with my savings and super service. Reviewed on: 15th January 2026

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