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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6595 reviews)

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4.83

Based on 6,595 reviews, last reviewed 12th Jun 2026

90% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Compliant dealt with comprehensively I previously left a poor review for Zopa. I was waiting for a response to a complaint I had lodged as they hadn't given me a bonus I was entitled to. ... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6595)

Great app, and excellent customer service when I’ve...

Great app, and excellent customer service when I’ve had queries Reviewed on: 15th January 2026

Zopa is the centre for budgeting excellence.

Zopa helps me with budgeting and daily finances. The interest rates are very competitive and customer services second to none. Reviewed on: 15th January 2026

Very good bank!!.

Been with them a long time never no issues quick responses 100% Reviewed on: 15th January 2026

Everything is so simple, customer service is quick w...

Everything is so simple, customer service is quick with a good knowledge Reviewed on: 15th January 2026

Absolutely no problems at all, easy to move money be...

Absolutely no problems at all, easy to move money between accounts and a good interest rate has certainly encouraged me to save more and you get cash back on your direct debits. I would very highly recommend Zopa. Reviewed on: 15th January 2026

Easy sign up, excellent support and offers.

Easy sign up, excellent support and offers. Intuitive app Reviewed on: 15th January 2026

simply a great credit card app saving opportunity go...

simply a great credit card app saving opportunity good and the new biscuit account is great Reviewed on: 15th January 2026

Always found my experience to be a positive experien...

Always found my experience to be a positive experience the services that Zopa offer are fantastic and a great rate Reviewed on: 15th January 2026

Fast to set up , easy to navigate app.

Fast to set up , easy to navigate app. Bank account so simple to use . Customer service super. Reviewed on: 15th January 2026

Easy to use and sign up , enjoying the app...

Easy to use and sign up , enjoying the app atm Reviewed on: 15th January 2026

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