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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6595 reviews)

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4.83

Based on 6,595 reviews, last reviewed 12th Jun 2026

90% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Compliant dealt with comprehensively I previously left a poor review for Zopa. I was waiting for a response to a complaint I had lodged as they hadn't given me a bonus I was entitled to. ... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6595)

Good service.

Good service. Trustable bank. I am happy to banking with them Reviewed on: 15th January 2026

Very good banking and easy to work with

Very good banking and easy to work with Reviewed on: 15th January 2026

Ease of use a highlight for me.

Ease of use a highlight for me. The app is one of the best as far as banking goes Reviewed on: 15th January 2026

Great app first class information.

Great app first class information. highly recommend. Reviewed on: 15th January 2026

I first had finance with Zopa it was an easy experie...

I first had finance with Zopa it was an easy experience and not to stressful. I then proceeded to get bank account as well Reviewed on: 15th January 2026

Zopa are a great bank.

Zopa are a great bank. Great interest rates and excellent service. Reviewed on: 15th January 2026

Excellent

Always prompt replys and clear app to navigate. Very professional Reviewed on: 15th January 2026

I started off with a credit card from Zopa and I was...

I started off with a credit card from Zopa and I was impressed with the service so I now have a current account and a savings pot. They’re great and when I’ve had any questions or issues the customer service has been very quick and helpful. Reviewed on: 15th January 2026

Superb Service, easy to use app and products to suit

Superb Service, easy to use app and products to suit Reviewed on: 15th January 2026

Not just a Bank, they add personal touch

I have been with Zopa for a few months, even though I was earning e real good salary, my credit was not all that good, but Zopa looked past that and took me at face value,,, I was able have a credit card and a small loan off them and I have never looked back, to me Zopa is the way forward,, other banks and societies look at your credit score , Zopa looks at the person and I thank them. Reviewed on: 15th January 2026

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