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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6600 reviews)

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4.83

Based on 6,600 reviews, last reviewed 20th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6600)

Zopa are a great bank.

Zopa are a great bank. Great interest rates and excellent service. Reviewed on: 15th January 2026

Excellent

Always prompt replys and clear app to navigate. Very professional Reviewed on: 15th January 2026

I started off with a credit card from Zopa and I was...

I started off with a credit card from Zopa and I was impressed with the service so I now have a current account and a savings pot. They’re great and when I’ve had any questions or issues the customer service has been very quick and helpful. Reviewed on: 15th January 2026

Superb Service, easy to use app and products to suit

Superb Service, easy to use app and products to suit Reviewed on: 15th January 2026

Not just a Bank, they add personal touch

I have been with Zopa for a few months, even though I was earning e real good salary, my credit was not all that good, but Zopa looked past that and took me at face value,,, I was able have a credit card and a small loan off them and I have never looked back, to me Zopa is the way forward,, other banks and societies look at your credit score , Zopa looks at the person and I thank them. Reviewed on: 15th January 2026

If Heineken did bank accounts....Zopa, simply the best!

I joined Zopa with their savings and credit card accounts, I've also had a loan and now their amazing Biscuit current account. I have several bank accounts but this is the one I have migrated to as their benefits outway the rest, their mobile app is so simple and fully inclusive and their customer service was fantastic! Actually speaking to a human when needed with a pleasant, friendly and very helpful advisor just put the cherry on the cake! Simply exemplary in every respect! Reviewed on: 15th January 2026

Very easy to Regulate within app,I am Too happy with...

Very easy to Regulate within app,I am Too happy with everyday use and Credit card as well,I feel comfortable using Zopa Reviewed on: 15th January 2026

I’ve had a really positive experience

I’ve had a really positive experience with this credit card company. The application process was quick and straightforward, and everything was clearly explained from the start. The app is easy to use, making it simple to track spending, manage payments, and check balances in real time. Customer service has been helpful and responsive whenever I’ve needed support, and payments are processed smoothly without any issues. Overall, it’s a reliable and well-run credit card provider that I’d confidently recommend. Reviewed on: 15th January 2026

Excellent service, provided with great products and...

Excellent service, provided with great products and investment rates. Reviewed on: 15th January 2026

Mutual trust

Great bank and credit card service, only ever had 1 issue with app , was soon rectified, not being a mainstream bank I was a little uncertain, but have learnt to trust this bank now Reviewed on: 15th January 2026

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