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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6595 reviews)

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4.83

Based on 6,595 reviews, last reviewed 12th Jun 2026

90% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Compliant dealt with comprehensively I previously left a poor review for Zopa. I was waiting for a response to a complaint I had lodged as they hadn't given me a bonus I was entitled to. ... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6595)

If Heineken did bank accounts....Zopa, simply the best!

I joined Zopa with their savings and credit card accounts, I've also had a loan and now their amazing Biscuit current account. I have several bank accounts but this is the one I have migrated to as their benefits outway the rest, their mobile app is so simple and fully inclusive and their customer service was fantastic! Actually speaking to a human when needed with a pleasant, friendly and very helpful advisor just put the cherry on the cake! Simply exemplary in every respect! Reviewed on: 15th January 2026

Very easy to Regulate within app,I am Too happy with...

Very easy to Regulate within app,I am Too happy with everyday use and Credit card as well,I feel comfortable using Zopa Reviewed on: 15th January 2026

I’ve had a really positive experience

I’ve had a really positive experience with this credit card company. The application process was quick and straightforward, and everything was clearly explained from the start. The app is easy to use, making it simple to track spending, manage payments, and check balances in real time. Customer service has been helpful and responsive whenever I’ve needed support, and payments are processed smoothly without any issues. Overall, it’s a reliable and well-run credit card provider that I’d confidently recommend. Reviewed on: 15th January 2026

Excellent service, provided with great products and...

Excellent service, provided with great products and investment rates. Reviewed on: 15th January 2026

Mutual trust

Great bank and credit card service, only ever had 1 issue with app , was soon rectified, not being a mainstream bank I was a little uncertain, but have learnt to trust this bank now Reviewed on: 15th January 2026

Highly recommended

Easy to use via App. Immediate confirmations. Good interest rates. Reviewed on: 15th January 2026

A bank that communicates without over communicating,...

A bank that communicates without over communicating, easy to use app , nothing about it is over complicated Reviewed on: 15th January 2026

Zopa is great

Excellent customer service and response time. Fantastic offers as well as financial information to keep you informed on how to continue to improve financially. Zopa is great. Reviewed on: 15th January 2026

Easy, brilliant, very happy.

Easy, brilliant, very happy. Have recommended to multiple friends already Reviewed on: 15th January 2026

Any time I have any issues with my account I have re...

Any time I have any issues with my account I have received quick responses and resolution. Which is what you need in this day and age. Reviewed on: 15th January 2026

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