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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6600 reviews)

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4.83

Based on 6,600 reviews, last reviewed 20th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6600)

Highly recommended

Easy to use via App. Immediate confirmations. Good interest rates. Reviewed on: 15th January 2026

A bank that communicates without over communicating,...

A bank that communicates without over communicating, easy to use app , nothing about it is over complicated Reviewed on: 15th January 2026

Zopa is great

Excellent customer service and response time. Fantastic offers as well as financial information to keep you informed on how to continue to improve financially. Zopa is great. Reviewed on: 15th January 2026

Easy, brilliant, very happy.

Easy, brilliant, very happy. Have recommended to multiple friends already Reviewed on: 15th January 2026

Any time I have any issues with my account I have re...

Any time I have any issues with my account I have received quick responses and resolution. Which is what you need in this day and age. Reviewed on: 15th January 2026

Outstanding banking.

Zopa has been a game-changer for me. From the current account to savings, loans, and the credit card, everything is incredibly easy to use, clearly explained, and refreshingly fair. The app is slick, fast, and intuitive, making everyday banking effortless. The savings products are excellent — competitive rates, total transparency, and no unnecessary complexity. Loans and the credit card feel genuinely fair, with clear terms, sensible pricing, and absolutely no hidden surprises. You always know exactly where you stand, which is rare these days. What really sets Zopa apart is how customer-focused it feels. Everything just works, support is responsive, and the whole experience feels modern, secure, and designed to make managing money stress-free. If you want a bank that combines great tech with fair products and outstanding usability, Zopa is hard to beat. I wouldn’t hesitate to recommend it — easily one of the best financial services I’ve used. Reviewed on: 15th January 2026

App is very good easy to use.

App is very good easy to use. There communication is excellent. Reviewed on: 15th January 2026

Easy to use app,

Easy to use app, the whole process was good Reviewed on: 15th January 2026

Easy to use app.

Easy to use app. Money movements are super fast. Reviewed on: 15th January 2026

Nice bank and good features and interface.

Nice bank and good features and interface. Reviewed on: 15th January 2026

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