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Zopa: Fixed term savings account reviews

Name: Fixed term savings account
Rating: 4.92 (1790 reviews)

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4.92

Based on 1,790 reviews, last reviewed 5th Feb 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great rates and very helpful staff, easy to use app Great rates and very helpful staff, easy to use app Reviewed on: 5th February 2026

Latest lowest rating:

1

Customer service is an oxymoron Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a... Read more Reviewed on: 30th March 2023

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About this product

Zopa offer fixed term savings accounts so you can put away a lump sum for one to five years and know exactly what interest rate you’ll get.

You can start saving in a Zopa fixed term savings account with a minimum balance of £1,000. Zopa pay interest on your money as soon as it reaches your account.

Zopa’s fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Fixed term savings account reviews (1790)

Great rates

Zopa offers great rates and the app is really easy to use. Reviewed on: 3rd April 2023

Zopa Savings

So easy to setup multiple savings pots. So easy to transfer and great rates. Reviewed on: 3rd April 2023

great interest and great app!

very simple, easy to use and love it! Reviewed on: 3rd April 2023

Savings

Gor the best savings rate , Zopa can't be beaten Reviewed on: 3rd April 2023

Modern

Keeps up to date with intrest rate changes so I dont miss out. Reviewed on: 3rd April 2023

Amazing company!

Zopa are amazing - they have the best interest rates on the market and a user-friendly app that makes setting up an account and saving so simple. They are constantly bringing out new updates to help customers manage their savings and I have recommended them to all my friends! Reviewed on: 3rd April 2023

Great rate, easy to use!

I like the fact that you have different "pots" and can shift money from one to the other. Each pot has a different rate according to how accessible the money is. Great Savings option. Reviewed on: 3rd April 2023

Simple Savings!

I have multiple accounts with Zopa - it’s easy, convenient and they have great rates. Reviewed on: 3rd April 2023

Customer service is an oxymoron

Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a complete nightmare. I used their own portal chat to ask them why there is no difference between a 95 days interest rate and a 30 day interest rate - nothing that would break ANY security or confidentiality rules. They kept coming back asking for last 4 numbers of paying in bank, wanting full names etc. Absolute BS. What is wrong with saying our interest rates are the same because of . . . . instead of all the running around. Jobsworth and incompetence comes to mind. I have already given notice to withdraw 95day savings and will also be giving notice on the 30day and 7 day savings and move to a company that can at least answer simple questions. 30.03.23 _ additional. It now appears as though the notice periods in the "pots" means nothing. When I went to give notice on the 30 day savings, I was told I dont have access to this for 95days ? When I went to give notice on 7 days savings, I was told I dont have access for 31 days. The people who work in customer service (oxymoron) cant help me and ask me what my "quarry" (sic - query) is. Reviewed on: 30th March 2023

Rainy day

Everything about this account was easy. From the application process to using the app,and as I get older that's what you need. Reviewed on: 29th March 2023

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