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Zopa: Fixed term savings account reviews

Name: Fixed term savings account
Rating: 4.92 (1793 reviews)

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4.92

Based on 1,793 reviews, last reviewed 17th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Super easy app! Easy to use the app and set up my account in minutes. Card came through quickly. Overall super easy to use! Reviewed on: 17th April 2026

Latest lowest rating:

1

Customer service is an oxymoron Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a... Read more Reviewed on: 30th March 2023

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About this product

Zopa offer fixed term savings accounts so you can put away a lump sum for one to five years and know exactly what interest rate you’ll get.

You can start saving in a Zopa fixed term savings account with a minimum balance of £1,000. Zopa pay interest on your money as soon as it reaches your account.

Zopa’s fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Fixed term savings account reviews (1793)

Simple Savings!

I have multiple accounts with Zopa - it’s easy, convenient and they have great rates. Reviewed on: 3rd April 2023

Customer service is an oxymoron

Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a complete nightmare. I used their own portal chat to ask them why there is no difference between a 95 days interest rate and a 30 day interest rate - nothing that would break ANY security or confidentiality rules. They kept coming back asking for last 4 numbers of paying in bank, wanting full names etc. Absolute BS. What is wrong with saying our interest rates are the same because of . . . . instead of all the running around. Jobsworth and incompetence comes to mind. I have already given notice to withdraw 95day savings and will also be giving notice on the 30day and 7 day savings and move to a company that can at least answer simple questions. 30.03.23 _ additional. It now appears as though the notice periods in the "pots" means nothing. When I went to give notice on the 30 day savings, I was told I dont have access to this for 95days ? When I went to give notice on 7 days savings, I was told I dont have access for 31 days. The people who work in customer service (oxymoron) cant help me and ask me what my "quarry" (sic - query) is. Reviewed on: 30th March 2023

Rainy day

Everything about this account was easy. From the application process to using the app,and as I get older that's what you need. Reviewed on: 29th March 2023

Simple, hassle-free, great rates!

It is really easy to set up a savings account. All you have to do is download the app, fill in a few details and you're away! The rate Zopa offers is great too! Reviewed on: 29th March 2023

Good product, good rate

I'm really happy about the product and the interface. The rate is better than competitors Reviewed on: 29th March 2023

Poor and lies about the interests rate

I saw a fix saving account with Zopa it said 4% interest rate for a year. I decided to open it and I started with putting 1k to see how it work but the interests was only £3.12 and the month later £3.02…. £3 is no where near 4% to me they are the worst bank to save with Reviewed on: 29th March 2023

Reliable

Professional and reliable service, best interest rates, easy to set up. A true 5 star service Reviewed on: 28th March 2023

Wowsers in my trousers!

Top hole! Top hole! Top hole! Top hole! Top hole! Top hole! Reviewed on: 24th March 2023

Ok

Works like expected, but sometimes the UI is buggy Reviewed on: 20th March 2023

Perfectly easy to use with fantastic rates

Ideal compared to my previous savings account that was so not user friendly Reviewed on: 20th March 2023

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