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Zopa: Fixed term savings account reviews

Name: Fixed term savings account
Rating: 4.87 (1795 reviews)

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4.87

Based on 1,795 reviews, last reviewed 12th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great account I've been very pleased with the interest rate Zopa offers on their savings account, and the app interface is clean and intuitive. Reviewed on: 12th June 2026

Latest lowest rating:

1

Customer service is an oxymoron Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a... Read more Reviewed on: 30th March 2023

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About this product

Zopa offer fixed term savings accounts so you can put away a lump sum for one to five years and know exactly what interest rate you’ll get.

You can start saving in a Zopa fixed term savings account with a minimum balance of £1,000. Zopa pay interest on your money as soon as it reaches your account.

Zopa’s fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Fixed term savings account reviews (1795)

Amazing company!

Zopa are amazing - they have the best interest rates on the market and a user-friendly app that makes setting up an account and saving so simple. They are constantly bringing out new updates to help customers manage their savings and I have recommended them to all my friends! Reviewed on: 3rd April 2023

Great rate, easy to use!

I like the fact that you have different "pots" and can shift money from one to the other. Each pot has a different rate according to how accessible the money is. Great Savings option. Reviewed on: 3rd April 2023

Simple Savings!

I have multiple accounts with Zopa - it’s easy, convenient and they have great rates. Reviewed on: 3rd April 2023

Customer service is an oxymoron

Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a complete nightmare. I used their own portal chat to ask them why there is no difference between a 95 days interest rate and a 30 day interest rate - nothing that would break ANY security or confidentiality rules. They kept coming back asking for last 4 numbers of paying in bank, wanting full names etc. Absolute BS. What is wrong with saying our interest rates are the same because of . . . . instead of all the running around. Jobsworth and incompetence comes to mind. I have already given notice to withdraw 95day savings and will also be giving notice on the 30day and 7 day savings and move to a company that can at least answer simple questions. 30.03.23 _ additional. It now appears as though the notice periods in the "pots" means nothing. When I went to give notice on the 30 day savings, I was told I dont have access to this for 95days ? When I went to give notice on 7 days savings, I was told I dont have access for 31 days. The people who work in customer service (oxymoron) cant help me and ask me what my "quarry" (sic - query) is. Reviewed on: 30th March 2023

Rainy day

Everything about this account was easy. From the application process to using the app,and as I get older that's what you need. Reviewed on: 29th March 2023

Simple, hassle-free, great rates!

It is really easy to set up a savings account. All you have to do is download the app, fill in a few details and you're away! The rate Zopa offers is great too! Reviewed on: 29th March 2023

Good product, good rate

I'm really happy about the product and the interface. The rate is better than competitors Reviewed on: 29th March 2023

Poor and lies about the interests rate

I saw a fix saving account with Zopa it said 4% interest rate for a year. I decided to open it and I started with putting 1k to see how it work but the interests was only £3.12 and the month later £3.02…. £3 is no where near 4% to me they are the worst bank to save with Reviewed on: 29th March 2023

Reliable

Professional and reliable service, best interest rates, easy to set up. A true 5 star service Reviewed on: 28th March 2023

Wowsers in my trousers!

Top hole! Top hole! Top hole! Top hole! Top hole! Top hole! Reviewed on: 24th March 2023

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