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Zopa: Fixed term savings account reviews

Name: Fixed term savings account
Rating: 4.92 (1790 reviews)

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4.92

Based on 1,790 reviews, last reviewed 5th Feb 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great rates and very helpful staff, easy to use app Great rates and very helpful staff, easy to use app Reviewed on: 5th February 2026

Latest lowest rating:

1

Customer service is an oxymoron Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a... Read more Reviewed on: 30th March 2023

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About this product

Zopa offer fixed term savings accounts so you can put away a lump sum for one to five years and know exactly what interest rate you’ll get.

You can start saving in a Zopa fixed term savings account with a minimum balance of £1,000. Zopa pay interest on your money as soon as it reaches your account.

Zopa’s fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Fixed term savings account reviews (1790)

Poor customer service

Like most financial organisations, Zopa are using Covid as an excuse for poor service. They don’t answer calls, and 52 hours to respond to an email is poor. Reviewed on: 21st January 2022

quite happy with thr product

i think paper work should be sent out to at all times Reviewed on: 21st January 2022

Zuper efficient Zopa

All my dealings with Zopa (5yrs) have been quick and efficient, giving me confidence in the platform and the people behind it. Information is readily accessible, so the decision to invest in a fixed term account was easy. Reviewed on: 21st January 2022

Investment returns

One of the very few investment options in the market place offering a decent return in the prevailing environment. Reviewed on: 21st January 2022

Does what it says on the tin

Straightforward Savings product from Zopa, refreshing new bank Reviewed on: 20th January 2022

easy to use savings app

The Zopa app is easy to use and as well as savings gives access to other products. Reviewed on: 20th January 2022

Great Savings Provider

I am extremely pleased with the service I have received from Zopa, the website is easy and fast to use. The customer services are quick to respond and staff are very efficient. I would highly recommend their services. Their interest rates are very competitive as well. Reviewed on: 20th January 2022

Excellent company

I am very happy saving my money with this trustworthy company Reviewed on: 20th January 2022

Easy and Fast.

Not only was the fixed rate account the best interest rate I could find, but it was also very fast and easy to set up. Being a member of the government compensation scheme, was of vital importance to me. Reviewed on: 20th January 2022

Top bank

Competitive interest rates, excellent customer care and awareness. Reviewed on: 20th January 2022

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