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Zopa: Fixed term savings account reviews

Name: Fixed term savings account
Rating: 4.9 (1784 reviews)

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4.93

Based on 1,784 reviews, last reviewed 12th Jun 2025

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Not intuitive User interface could be better the app is not intuitive to navigate Reviewed on: 12th June 2025

Latest lowest rating:

1

Customer service is an oxymoron Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a... Read more Reviewed on: 30th March 2023

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Zopa Fixed term savings account reviews (1784)

Excellent on line banking

Excellent online banking & savings, easy to use, prompt decisions. Reviewed on: 19th January 2022

a safe haven for money.

Spare cash to lock away for a fixed time.Difficult period for good interest rates. Zopa were as good as any & very prompt, simple,& fully online. Security system also appears excellent Reviewed on: 19th January 2022

They said we will never be a bank

What a shame they’ve become a bank. What more can I say, there’s nothing new on offer to separate them from anyone else. All faceless hiding behind a computer screeen. Reviewed on: 19th January 2022

interest rates

The interest rates on the bonds were very competative which is what attracted me to Zopa initially.Staff were always pleasant and helpful when telephoning. Reviewed on: 19th January 2022

Satisfied saver

Ex customer service ,easy to set up an account Reviewed on: 19th January 2022

Zopa savings

Very Easy to set up and very simple to use app. Reviewed on: 19th January 2022

Brilliant company

Easy to set up savings account with the best interest rates all protected Reviewed on: 19th January 2022

New customer, excellent service

Love that I was able to speak to a real human without having to wait an extended period. Very efficient, professional service - knew exactly how to resolve my queries Excellent app too! Reviewed on: 19th January 2022

Easy & simple website and market-leading interest rates

Always worked well and I like the simple layout of their website and clear explanations of what they are offering. Reviewed on: 19th January 2022

Great service

Good app, rates and service. I have already recommended to family who have taken out accounts too Reviewed on: 19th January 2022

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