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Zopa: Fixed term savings account reviews

Name: Fixed term savings account
Rating: 4.9 (1785 reviews)

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4.93

Based on 1,785 reviews, last reviewed 4th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great saving incentives. Great saving incentives. And bonuses for using card. Most banks don’t do this! Any problem fixed very swiftly. Reviewed on: 4th September 2025

Latest lowest rating:

1

Customer service is an oxymoron Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a... Read more Reviewed on: 30th March 2023

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About this product

Zopa offer fixed term savings accounts so you can put away a lump sum for one to five years and know exactly what interest rate you’ll get.

You can start saving in a Zopa fixed term savings account with a minimum balance of £1,000. Zopa pay interest on your money as soon as it reaches your account.

Zopa’s fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Fixed term savings account reviews (1785)

Excellent and professional service

Zopa is always professional in approach, the team are friendly and Knowledgeable, and the bank offers excellent returns. Very happy after five years Reviewed on: 19th January 2022

Simple

Easy to use, good rate, would highly recommend. Reviewed on: 6th January 2022

Excellent product

I'm very happy with my Fixed Term Savings Account. It was easy to open & fund and I like that I can keep track of it online. Reviewed on: 17th April 2021

Great products with excellent returns.

I would just like to say brilliant customer service, great products and really healthy returns with the peace of mind that my money is protected which is very rare in these uncertain times. Reviewed on: 16th April 2021

Zopa getting worse

Zopa has turned itself into a standard bank. Fixed term saver interest rates are no better or worse than anyone else's. Since going off line for several days recently to "improve" it's website, the site does not now work properly. See no benefit to new savers/investors joining Zopa at present. Reviewed on: 16th April 2021

Easy to invest

In a world with very low interest rates, the Zopa product was one of the best, and as a peer to peer lender, made a lot of sense. Reviewed on: 16th April 2021

great rates and even better customer service

Transparent, trustworthy and timely. looking forward to a long relationship with Zopa Reviewed on: 16th April 2021

Offering more interest than most other banks

Quite a painless experience, no problems. Reviewed on: 16th April 2021

Simply best

Good interest, efficient service and knowing you are helping others. Could not ask for more Reviewed on: 16th April 2021

Best peer to peer lender on the market

Consistent peer to peer lender over the last 11 years. Glad ZOPA hasn't sold out to a bank or ditched its domestic investors to pursue Government help out loans. Reviewed on: 16th April 2021

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