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Zopa: Fixed term savings account reviews

Name: Fixed term savings account
Rating: 4.9 (1785 reviews)

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4.92

Based on 1,785 reviews, last reviewed 4th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great saving incentives. Great saving incentives. And bonuses for using card. Most banks don’t do this! Any problem fixed very swiftly. Reviewed on: 4th September 2025

Latest lowest rating:

1

Customer service is an oxymoron Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a... Read more Reviewed on: 30th March 2023

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About this product

Zopa offer fixed term savings accounts so you can put away a lump sum for one to five years and know exactly what interest rate you’ll get.

You can start saving in a Zopa fixed term savings account with a minimum balance of £1,000. Zopa pay interest on your money as soon as it reaches your account.

Zopa’s fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Fixed term savings account reviews (1785)

Review of the Zopa, Fixed term savings account:

Customer service is an oxymoron

Zopa is a fine company if you want to put money in and get a nice return. However, dont try and contact the customer service on their portal - It is a complete nightmare. I used their own portal chat to ask them why there is no difference between a 95 days interest rate and a 30 day interest rate - nothing that would break ANY security or confidentiality rules. They kept coming back asking for last 4 numbers of paying in bank, wanting full names etc. Absolute BS. What is wrong with saying our interest rates are the same because of . . . . instead of all the running around. Jobsworth and incompetence comes to mind. I have already given notice to withdraw 95day savings and will also be giving notice on the 30day and 7 day savings and move to a company that can at least answer simple questions. 30.03.23 _ additional. It now appears as though the notice periods in the "pots" means nothing. When I went to give notice on the 30 day savings, I was told I dont have access to this for 95days ? When I went to give notice on 7 days savings, I was told I dont have access for 31 days. The people who work in customer service (oxymoron) cant help me and ask me what my "quarry" (sic - query) is. Reviewed on: 30th March 2023

Been with Zopa a while now over 2 years with credit...

Been with Zopa a while now over 2 years with credit card now with savings and banking beats any other trust me think of interest on high street banks it’s a total disaster compare Zopa rates Reviewed on: 22nd April 2025

Helped my sort credit issues now saving

Helped me sort my credit and now helps me save for ballon payment on my car and vets bills as my car is over 13 do insurance is extortionate. I love it. Reviewed on: 22nd April 2025

Not normally a banking app fan

I was recommended to use this firm and app by my son. I have found it an excellent way to save- consistently good rates of interest and ease of accessing money. Reviewed on: 22nd April 2025

Zopa are great at helping to save

Zopa have help me a great deal to save money, as I lock pots of money for either 7 days, 31 day or 95 days. It’s brilliant. Reviewed on: 22nd April 2025

Using Zopa had been so easy and trustworthy .

Using Zopa had been so easy and trustworthy . I feel money is safe and l can use my credit card as and when . I would defiantly recommend to everyone . Reviewed on: 22nd April 2025

Interest earned better then any other bank

Interest earned better then any other bank Reviewed on: 22nd April 2025

Just a good product, above average interest

Just a good product, above average interest Reviewed on: 22nd April 2025

It’s all nice and straight forward

It’s all nice and straight forward Reviewed on: 22nd April 2025

Easy to use App and great saving products

Easy to use App and great saving products Reviewed on: 22nd April 2025

I am using Zopa for more than a year now and I am so...

I am using Zopa for more than a year now and I am so lucky to have found them. Best financial provider. Reviewed on: 22nd April 2025

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