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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick and easy to use, accessible

Quick and easy to use, accessible Reviewed on: 6th March 2026

Easy and quick very well designed website done in 5...

Easy and quick very well designed website done in 5 minutes well updated from the company with emails at each stage very helpfull and reminders about payments coming up Reviewed on: 6th March 2026

I have nothing but good things to say about Zopa.

I have nothing but good things to say about Zopa. Easy to use the app, lending was easy, yet safe and well managed. Very good experience all round Reviewed on: 6th March 2026

quick response good customer service

quick response good customer service Reviewed on: 6th March 2026

Excellent from start to finish.

Excellent from start to finish. Kept informed throughout. Reviewed on: 6th March 2026

Very happy with the service and very easy to use no...

Very happy with the service and very easy to use no problems at all Reviewed on: 6th March 2026

Easy to access and informative.

Easy to access and informative. Interest rates and good and lending is made easy. Existing customer. Reviewed on: 6th March 2026

In the immortal words of Tina turner, better than al...

In the immortal words of Tina turner, better than all the rest Reviewed on: 6th March 2026

Great way to borrow money

Very professional and an instant response for borrowing money Reviewed on: 6th March 2026

Zopa have always been an excellent company to deal w...

Zopa have always been an excellent company to deal with . They have a no nonsense web site that is easy to navigate. They are honest about your likely chance of being approved. Excellent service . Reviewed on: 6th March 2026

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