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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa process is clear and client centric

The full process was very clear, communication through website and e-mails was professional and easy to understand. All details provided in a very clear way. Reviewed on: 6th March 2026

Great service

The loan application was seamless, I can do all I want and also get answers to my query on my APP Reviewed on: 6th March 2026

Everything was done professionally and quickly

Everything was done professionally and quickly Reviewed on: 6th March 2026

Very easy online loan application process.

Very easy online loan application process. Approved quickly ; money arrived in my account immediately. Reviewed on: 6th March 2026

Good company

Never had a problem and try to help anyway they can Reviewed on: 6th March 2026

Very good experience

Very good experience in applying for the loan Reviewed on: 6th March 2026

I have had a very good experience with Zopa.

I have had a very good experience with Zopa. The website was easy to use, plenty of detail that I could understand and a quick decision once details passed on. The money was quickly transferred to my bank and, all necessary paperwork was emailed to me quickly and clearly. Reviewed on: 6th March 2026

Fast, easy, simple. Highly recommended

I had a very positive experience with this company. The application process was straightforward, communication was clear, and the funds were released quickly. The staff were helpful and professional throughout, which made the whole process stress-free. I would happily recommend them to others. Reviewed on: 6th March 2026

Easy to use and very quick.

Easy to use and very quick. Loan agreed instantly Reviewed on: 6th March 2026

Not everyone is great on the net.

Not everyone is great on the net. .But it was a easy peezy lemon squeezy application form and easy to complete..and very quick on transfers Reviewed on: 6th March 2026

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