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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

My loan experience

My experience with Zopa was amazing, I completed my application and received the money in minutes. The outline of repayments were easy to understand and monthly payments were affordable and interest rate was reasonable. Reviewed on: 6th March 2026

Staff are very professional and very helpfull.

All the staff are very professional and very helpfull. Also very friendly and confident in their job. Reviewed on: 6th March 2026

Easy process with quick approval.

Easy process with quick approval. Reviewed on: 6th March 2026

Excellent customer service very easy to apply

Excellent customer service very easy to apply Reviewed on: 6th March 2026

Decision made in minutes. Excellent service

Decision made in minutes. Money in bank within 10 minutes. No need to speak to anyone, everything done online, excellent service. Reviewed on: 6th March 2026

Polite and professional throughout making the whole...

Polite and professional throughout making the whole experience a pleasurable one Reviewed on: 6th March 2026

Loan application

Applied for a loan , Quick service , excellent person we spoke too , Got the loan .. simple Reviewed on: 6th March 2026

Very easy to deal with.

Very easy to deal with. All in they’re app Reviewed on: 6th March 2026

Quick and easy, decision given immediately and funds...

Quick and easy, decision given immediately and funds in my account in less then 20 minutes after applying Reviewed on: 6th March 2026

Applied and got approved.

Applied and got approved. Excellent customer service Reviewed on: 6th March 2026

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