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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Brilliant service staff very helpful and friendly

Brilliant service staff very helpful and friendly Reviewed on: 6th March 2026

Great customer service and can do most things online.

Great customer service and can do most things online. Reviewed on: 6th March 2026

Quick to answer for applications

Quick to answer for applications Reviewed on: 6th March 2026

Easy to navigate the process to get a Ioan

Easy to navigate the process to get a Ioan Reviewed on: 6th March 2026

Easy peasy lemon squeezey to sort out and pays out s...

Easy peasy lemon squeezey to sort out and pays out super duper speedy too! Managed to change payment date without any problems and it worked great and was very easy Reviewed on: 6th March 2026

Successful loan provision

Quick decision making and a very positive experience Reviewed on: 6th March 2026

The Godfather of Instant Loans

I’d heard people talk about Zopa before, but I never paid much attention until I needed it myself. If you’re looking for a reliable and uncomplicated loan service that gives quick access to funds when you need them most, Zopa truly stands out. Honestly, I couldn’t be more grateful. The application process was incredibly easy - as simple as topping up your phone. The whole process felt quick, smooth, and stress-free. The money was in my bank account within seconds, which completely exceeded my expectations. So if you’re looking for a fast, straightforward, and dependable loan service, I’d definitely recommend Zopa Reviewed on: 6th March 2026

Loan for Home improvement.

Easy to obtain information prior to my loan. All staff are courteous and professional. Reviewed on: 6th March 2026

Had 2 loans with Zopa .

Had 2 loans with Zopa . Both experiences were good/ excellent. Reviewed on: 6th March 2026

Really great company have used for years

Really great company , have used for years Reviewed on: 6th March 2026

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