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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy to apply for a loan

It was easy to apply for a loan and customer service are very helpful Reviewed on: 6th March 2026

Very efficient, friendly and helpful

Easy to apply, fast response, money in the bank within the hour. Reminders of when repayments are due and always taken on time. Very efficient, helpful and friendly service. You can check you're progress on the easy to use website Reviewed on: 6th March 2026

I needed a loan to purchase a car.

I needed a loan to purchase a car. Although the interest was higher than a car HP, the process was fast and I managed to go shopping for my car. Reviewed on: 6th March 2026

Quick easy process.

Quick easy process. Customer service excellent & talk you through the process App easy to use & constant updates come through on email on their services .. Reviewed on: 6th March 2026

Excellent service.

Easy steps to understand, brilliant guide to follow and understand. Fast from start to finish completing application. 100% recommend for anyone looking for a lender. Reviewed on: 6th March 2026

Fast and easy application process

Fast and easy application process Reviewed on: 6th March 2026

I have found Zopa to be very helpful

I have found Zopa to be very helpful Reviewed on: 6th March 2026

Very fast acceptance

Very fast acceptance . Very satisfied. Fast delivery. No interaction with customer service. I would recommend for family and friends Reviewed on: 6th March 2026

The ease of selecting a product

The ease of selecting a product to suit me really helped me to make a decision Reviewed on: 6th March 2026

Quick and simple

I found zopa a easy and no nonsense company no stupid questions that constantly repeat and a fast payout too very impressed!! Reviewed on: 6th March 2026

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