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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Excellent excellent zopa is better than most banks

Excellent zopa is better than most banks Reviewed on: 16th April 2026

Clear, helpful and supportive application process wi...

Clear, helpful and supportive application process with realistic payment plan to follow. Great customer service. Thank you. Reviewed on: 16th April 2026

Simplicity is Key

Very fast and easy to understand application and approval process Reviewed on: 16th April 2026

Simple, fast and stress-free.

Simple, fast and stress-free. Everything was clear and went exactly as expected — very happy with the service. Would recommend. Reviewed on: 16th April 2026

Excellent

Easy to apply. Quick decision. Good rates. Great communication. Smooth process. Reviewed on: 16th April 2026

Good experience

Good experience with Zopa for past 3 years have personal loan, car loan and credit card. Reviewed on: 16th April 2026

Great customer service

To be honest the best customer service received from zopa thank you very much Reviewed on: 16th April 2026

Straight forward to complete, discussed the process...

Straight forward to complete, discussed the process with a very helpful colleague and the loan / money was in my account very quickly within 30 minutes, Brilliant. Reviewed on: 16th April 2026

Great company and easy to deal with

Great company and easy to deal with Reviewed on: 16th April 2026

Clear, Responsible and Easy to Manage

I had a really positive experience with this loan company. The application process was straightforward, and I felt they acted as a responsible lender throughout. The funds were transferred quickly, which made a big difference at the time. I also found their online system easy to use – it’s simple to track the progress of the loan and see exactly where you stand with repayments. Everything feels transparent and well-organised. Overall, I’d recommend them if you’re looking for a reliable and efficient lending service. Reviewed on: 16th April 2026

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