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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa loan

Great company - excellent customer experience Reviewed on: 16th January 2026

Excellent so far first time customer but impressed t...

Excellent so far first time customer but impressed thus far! Reviewed on: 16th January 2026

Excellent company

I have always found Zopa helpful very easy to understand to fill in the apps. Excellent company Reviewed on: 16th January 2026

Always a top class service, efficient, informative a...

Always a top class service, efficient, informative and direct. I’d always check with Zopa first before going to any other provider Reviewed on: 16th January 2026

Very happy with my Zopa experience

Quick response and agreement, tips to improve credit score, very happy so far with my Zopa experience Reviewed on: 16th January 2026

I asked for a loan and money was in my account could...

I asked for a loan and money was in my account could not ask for anymore Reviewed on: 16th January 2026

Excellent customers service, simple app, great rates

Excellent customers service, simple app, great rates Reviewed on: 16th January 2026

Happy zopa customer

I have been so happy the the experience with Zopa from the first contact .ease of applying for an account and there speedy replies . They offer a slick no nonsense service .Happy customer all around . Reviewed on: 16th January 2026

Always coming up with new offers, easy to apply and...

Always coming up with new offers, easy to apply and money are arriving in minutes. Everything is online which makes it easier. Reviewed on: 16th January 2026

Excellent in all aspects.

Excellent customer service, very prompt devision. Reviewed on: 16th January 2026

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