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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent customer service, and on the dot

Excellent customer service, and on the dot Reviewed on: 16th January 2026

Fast and Efficient

Very fast to get my loan and money deposited in my account. Excellent service overall. Reviewed on: 16th January 2026

I have applied for a loan and I’ve been approved wit...

I have applied for a loan and I’ve been approved within minutes. Quick and easy, totally recommend Reviewed on: 16th January 2026

Excellent, prompt, and fast financial services

Zopa has helped me at a difficult time, and their prompt support, straightforward and fast process, along with their clear communication and updates, have been most impressive and, indeed, welcomed. Thank you for your excellent financial services! Reviewed on: 16th January 2026

Fast, simple and hassle free.

Fast and hassle free. Zopa had all the info they need from credit agency already so no need for loads of form filling. Excellent rates, very competitive and such a simple process to apply. App is simple to use, can quickly and easily make any changes. I was very impressed and akso very relieved. Definitely recommend and would use again. Reviewed on: 16th January 2026

Seamless experience, money arrived instantly

Seamless experience, money arrived instantly Reviewed on: 16th January 2026

Really easy process & money arrived very quickly

Really easy process & money arrived very quickly Reviewed on: 16th January 2026

They help to improve my score which gave me the conf...

They help to improve my score which gave me the confidence to go and get a loan and a credit card Reviewed on: 16th January 2026

Top Notch app and communication

The app is so easy and straightforward and I love the graphics of how I’m progressing on my loan. The early payback calculation is immediate unlike other loans I’ve had, and communication is top notch. Reviewed on: 16th January 2026

Received a loan in minutes!

Received a loan in minutes! I was very happy with Zopa Reviewed on: 16th January 2026

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