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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Superb customer service team.

Very customer focused and friendly.. immediate response when contacted and I was treated like a customer not a number. Reviewed on: 16th January 2026

Excellent service

Simple process to apply great proceducts, very informative and excellent customer service. Reviewed on: 16th January 2026

Zopa , a name you can trust!

Zopa , a name you can trust! A mark of excellence ! Highly recommended! Reviewed on: 16th January 2026

It was easy but caring it made sure I was me and I u...

It was easy but caring it made sure I was me and I understood in full great Reviewed on: 16th January 2026

I have a low rate loan from them and really happy I...

I have a low rate loan from them and really happy I am making good progress in paying back, the send reminders option and to time. Reviewed on: 16th January 2026

Was very quick and helpful,definitely recommend

Was very quick and helpful,definitely recommend Reviewed on: 16th January 2026

Applied for a loan was accepted within minutes very...

Applied for a loan was accepted within minutes very professional and I am very happy Reviewed on: 16th January 2026

Extremely fast confirmation within minutes money in...

Extremely fast confirmation within minutes money in my account same day Highly recommended Faultless. Reviewed on: 16th January 2026

Quick response and money transfer

Quick response and money transfer Reviewed on: 16th January 2026

Straight forward to set up.

Straight forward to set up. Good customer service very helpful. Reviewed on: 16th January 2026

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