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Zopa: Personal loan reviews

4.94
Based on 68,054 reviews, last reviewed 27th Mar 2026
274300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Good service I have had no issues with Zopa at all very professional and made everything so easy Reviewed on: 27th March 2026
Amanda Bell's avatar
Amanda Bell

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (68054)

Very quick and easy, helpful staff

5
Very quick and easy, helpful staff Reviewed on: 16th January 2026

totally reliable

5
Easy to apply for, helpful service agents, good phone app Reviewed on: 16th January 2026

It was really good, when I asked for the loan it onl...

5
It was really good, when I asked for the loan it only took 5 minutes and I received it within a few minutes. So well done Zopa Reviewed on: 16th January 2026

Amazing process and even better service

5
The process is really straightforward and in plain English so you aren't baffled by any complicated jargon. The terms are clear along with the payment plan and interest rate. You can opt out of completing the loan right the way through the application too so you have no hidden surprises should you change your mind. The service Ive received since has also been great. The app is also straightforward and easy to understand. I can't fault it. Reviewed on: 16th January 2026

Applied for a loan via the App.

5
Applied for a loan via the App. Process so very simple, decision in seconds (as well as the money) and then clear communications throughout. Love the App! Reviewed on: 16th January 2026

Straight forward, quick decision and no fuss

5
Straight forward, quick decision and no fuss Reviewed on: 16th January 2026

Fast easy service, great customer service skills.

5
Fast easy service, great customer service skills. Reviewed on: 16th January 2026

Very simple loan application process

5
Very simple loan application process and the funds were there almost instantly for our new car. Really can't fault them. Reviewed on: 16th January 2026

Very easy to engage with, very fast response

5
Very easy to engage with, very fast response Reviewed on: 16th January 2026

Zopa helped me get a loan.

5
Zopa helped me get a loan. Their app is easy to use and customer service is great Reviewed on: 16th January 2026

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