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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Everything is just so seamless.

Everything is just so seamless. Respond quickly to enquiries. All online and at your fingertips. App is great - offers all the features you need. Reviewed on: 16th January 2026

Easy to use and great service.

Easy to use and great service. Love the app which is great and easy to get round Reviewed on: 16th January 2026

Excellent service providers

Excellent service experienced. if given a second chance I would not hesitate to take another loan or recommend to friends or family members. Reviewed on: 16th January 2026

Quick and easy application

Easy application that was reviewed and authorised very quickly. The money was in my account within an hour of the application. Reviewed on: 16th January 2026

Easy to apply, great mobile app to track finances.

Easy to apply, great mobile app to track finances. Reviewed on: 16th January 2026

Great customer service.

Great customer service. Zopa was the provider of my first credit card after a long time of thinking if I want one. Never had any issues, app works well and I get regular updates on credit limit increases. Great to see any loans pre-approved and the personalised APR. The only thing I would like to see if maybe having the option of balance transfer. Reviewed on: 16th January 2026

Fast decision easy process

Simple easy to apply and 30 seconds later approved money in bank within 15 min who could ask for more Reviewed on: 16th January 2026

I was really need money but Zopa help me out...

I was really need money but Zopa help me out Reviewed on: 16th January 2026

Very good experience with Zopa I definitely recomme...

Very good experience with Zopa I definitely recommend it to everyone. Thank you Reviewed on: 16th January 2026

Always a first class experience when contacting.

Always a first class experience when contacting. The application, the decision process and the speed of funds being available was above expectations Reviewed on: 16th January 2026

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