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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Always easy to contact and very helpful and really g...

Always easy to contact and very helpful and really good rates on loans with other opportunities available to there customers Reviewed on: 16th January 2026

Applied for loan .

Applied for loan .got good rate very happy Reviewed on: 16th January 2026

Simple steps

Simple to arrange loan easy to check information Reviewed on: 16th January 2026

New loan

I applied, was accepted and had the money in my account all within hours I was truly impressed Reviewed on: 16th January 2026

Zopa was there when I needed them and you get a very...

Zopa was there when I needed them and you get a very quick decision no fuss no hidden extras very happy with the service Reviewed on: 16th January 2026

Customer Friendly

Easy to navigate website. Plain english narrative with salient information readily at hand. Reviewed on: 16th January 2026

Great app, very responsive, accurate information

Great app, very responsive, accurate information Reviewed on: 16th January 2026

Quick service and competitive pricing.

Quick service and competitive pricing. Used multiple times and always satisfied. Easy to manage account online Reviewed on: 16th January 2026

User friendly process with fast results

User friendly process with fast results Reviewed on: 16th January 2026

Professional and friendly staff.

Professional and friendly staff. Everything arranged quickly. No waiting getting thru on phone. Reviewed on: 16th January 2026

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