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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great service.

Online application, one quick phone call with a change of address, and funds in my account within minutes. Brilliant. Reviewed on: 16th January 2026

Had no trouble very fast and efficent

Had no trouble very fast and efficent Reviewed on: 16th January 2026

Very easy online application and super fast decision.

Very easy online application and super fast decision. Excellent customer service Reviewed on: 16th January 2026

Easy to contact and quick decision.

Easy to contact and quick decision. Reviewed on: 16th January 2026

Zopa was great to do business with

Zopa was straightforward/no nonsense once approached . Which is a relief when dealing with financial matters Reviewed on: 16th January 2026

I’ve had loans with Zopa for about 5 years maybe now...

I’ve had loans with Zopa for about 5 years maybe now and never had and issue. Reviewed on: 16th January 2026

Had three loans with this company cannot fault them.

Had three loans with this company cannot fault them. Reviewed on: 16th January 2026

Friendly efficient staff.

Friendly efficient staff. Explained process in terms that are easily understood Reviewed on: 16th January 2026

It is quite straight forward to secure a loan

It is quite straight forward to secure a loan Reviewed on: 16th January 2026

Excellent service and kept in the loop as a customer...

Excellent service and kept in the loop as a customer Reviewed on: 16th January 2026

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