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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Brilliant for online banking

I found the team at Zopa helpful and professional. I wanted a small loan and Zopa was by far the best choice. I would recommend them and would certainly use them again. Reviewed on: 16th January 2026

Very easy to access product and apply online, fast d...

Very easy to access product and apply online, fast decision making and immediate delivery of funds, highly recommended! Reviewed on: 16th January 2026

Excellent,very good ,helpful,got money I’m a minute

Excellent,very good,helpful ,got money in a minute Reviewed on: 16th January 2026

Online application process simple and straight forwa...

Online application process simple and straight forward, customer service has good communication and fast response Reviewed on: 16th January 2026

I couldn’t believe how easy it was to use the on-lin...

I couldn’t believe how easy it was to use the on-line application, and the help I received in applying. Reviewed on: 16th January 2026

Fantastic service from the start.

Fantastic service from the start. Brilliant app and everything has been so easy to use and understand. Reviewed on: 16th January 2026

Excellent experience when I was looking for financia...

Excellent experience when I was looking for financial assistance- easy application process and quick decision Reviewed on: 16th January 2026

Seemless

Seemless process with great communication and outcome. Reviewed on: 16th January 2026

Best of the best, love Zopa loans

Love Zopa, best rates, best application, didn’t feel like an exam to fill in. Money quick. Best experience I’ve ever had for a loan Reviewed on: 16th January 2026

Straight forward no jargon, immediate response to yo...

Straight forward no jargon, immediate response to your application. Reviewed on: 16th January 2026

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