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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

I have a credit card and personal loan with Zopa.

I have a credit card and personal loan with Zopa. I have been a customer for over 4 years now and I couldn’t be happier. App is great and have every feature you need. I would recommended to family and friends. So much so my sister open an account with them Reviewed on: 16th January 2026

Simple and smooth process

The loan process was simple and went smoothly. The money was in my account quickly and I was kept informed at every stage. Reviewed on: 16th January 2026

fabulous

super easy and fast to use as long as all your paperwork is in order Reviewed on: 16th January 2026

Zopa look after you well !

Zopa always provide an excellent service . The products are easy to understand and good value . Reviewed on: 16th January 2026

Personalised loan

Applied for a loan with Zopa, the company acted swiftly and professionally after my online application was approved, one phone from the company to id me and the money was in my bank . Excellent service would definitely recommend. Reviewed on: 16th January 2026

Dealing with zopa was very simple no waiting no hass...

Dealing with zopa was very simple no waiting no hassle easy and very efficient app very good thank you Reviewed on: 16th January 2026

Zopa help me

Zopa help me to keep control of my money Reviewed on: 16th January 2026

Quick and easy

Quick and easy, everything explained fully and ready to help with any issues. Reviewed on: 16th January 2026

Professional services through out my journey to rece...

Professional services through out my journey to receive my loan offer.Courteous staff nothing was too much trouble in answering questions Reviewed on: 16th January 2026

The best loan experience you can have

Easy application. Personal phone call to enable loan application. Quick approval . Good app. Felt was joining something and being supported … have had many loan experiences over the years but this has been my best experience with a l lender by far Reviewed on: 16th January 2026

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