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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy and stress free from initial enquiry to complet...

Easy and stress free from initial enquiry to completion of loan Reviewed on: 16th January 2026

Great money lender, excellent service , money availa...

Great money lender, excellent service , money available straight away Reviewed on: 16th January 2026

Really simple and easy to use, good value too

Really simple and easy to use, good value compared to most other lenders, barely needed customer services, but the one occasion I did, it was all very easy. Reviewed on: 16th January 2026

Used regular and fantastic services

Used regular and fantastic services Reviewed on: 16th January 2026

Zopa are very informative company who puts their cus...

Zopa are very informative company who puts their customers first, the review and options are clear and make sure everything is well presented and understandable also no pressure on applying for any services Reviewed on: 16th January 2026

Excellent individual service.

I have received the best possible service throughout my dealings with Zopa and would have no reservations in recommending their offerings to anyone looking for a caring provider. Reviewed on: 16th January 2026

Earlier this year I wanted to consolidate a couple o...

Earlier this year I wanted to consolidate a couple of credit card balances and I asked to obtain a loan from Zopa who took quick steps to evaluate my application and then provided me with the loan I requested in very quick time. Thank you Zopa! Reviewed on: 16th January 2026

Excellent service all the customer agents were knowl...

Excellent service all the customer agents were knowledgeable ale and very security conscious Reviewed on: 16th January 2026

Very easy access to application, clearly conditions...

Very easy access to application, clearly conditions and quick decision Reviewed on: 16th January 2026

Brilliant from start to finish , very helpful

Brilliant from start to finish , very helpful Reviewed on: 16th January 2026

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