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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Brilliant customer service, so helpful , app is easy...

Brilliant customer service, so helpful , app is easy to use Reviewed on: 16th January 2026

Excellent would highly recommend

Quick and efficient excellent would highly recommend Reviewed on: 16th January 2026

I have 2 loans with Zopa fast and easy to apply and...

I have 2 loans with Zopa fast and easy to apply and receive funds. I can keep an eye on my payments and know for certain when they will end. Reviewed on: 16th January 2026

Found it very easy to apply and straight forward...

Found it very easy to apply and straight forward Reviewed on: 16th January 2026

Good service

Easy application, quick decision and fast funds transfer Reviewed on: 16th January 2026

Very easy and helpful customer service.

Very easy and helpful customer service. Reviewed on: 16th January 2026

Great service

Quick and easy to apply for with all the terms and conditions explain to me Reviewed on: 16th January 2026

Excellent experience

Was fast efficient helpful easy to work with.Most reliable people and so pol Reviewed on: 16th January 2026

Never had any problems.

Never had any problems. extremely well organised. Reviewed on: 16th January 2026

i don't have any complaints

i don't have any complaints i would recommend this company Reviewed on: 16th January 2026

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