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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Needed help with money purchasing a car Zopa were br...

Needed help with money purchasing a car Zopa were brilliant and understanding and made it a really simple process the advisers are very friendly and professional all sorted very quickly I will definitely use them again in the future and recommend to family and friends Reviewed on: 16th January 2026

Very honest and very helpful with quick service

Very honest and very helpful with quick service Reviewed on: 16th January 2026

Found it quick and easy to apply and staff where rea...

Found it quick and easy to apply and staff where really good just took a few clicks and a phone call to get loan Reviewed on: 16th January 2026

It was good and customer service was good

It was good and customer service was good Reviewed on: 16th January 2026

I got very good experience from Zopa e ask one loan...

I got very good experience from Zopa e ask one loan and i dint take long time to get Reviewed on: 16th January 2026

From applying to receiving the monies into my accoun...

From applying to receiving the monies into my account was so quick and simple. Reviewed on: 16th January 2026

Excellent response

Very quick response and excellent communication Reviewed on: 16th January 2026

Sensible Zopa

Zopa are very measured in their lending, never allowing you to overstretch and provide excellent advice for increasing eligibility. Reviewed on: 16th January 2026

Very good service no hassle I asked for a loan and I...

Very good service no hassle I asked for a loan and I had an answer in very fast time Reviewed on: 16th January 2026

I was surprised at the efficiency that went into rec...

I was surprised at the efficiency that went into recording my loan and I mean that in a good way. Reviewed on: 16th January 2026

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