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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent quick process service from start to finish

Excellent service from start to finish Reviewed on: 16th January 2026

Excellent to deal with very polite and helpful

Excellent to deal with very polite and helpful Reviewed on: 16th January 2026

Amazing lender

I'm glad to say I was pleasantly surprised when I got the call that my loan has been approved. When I applied, I was thinking it would be a month or more before I hear from them. But I got a quick response. I'm always talking to to friends and family about how amazing Zopa is. Whether it will transform into applications for loans I can't tell. But I'm hoping if they need a loan they'll know who to call Reviewed on: 16th January 2026

Excellent service Smooth process recommended

Smooth process recommended made process so easy and enjoyable hassle free Reviewed on: 16th January 2026

Perfect from start to finish found my dream car they...

Perfect from start to finish found my dream car they helped me achieve getting my car. Reviewed on: 16th January 2026

Response to customer was straight to the point, The...

Response to customer was straight to the point, The easiest and fastest. I will recommend to friends and family anytime anyday. Reviewed on: 16th January 2026

Smooth process

Smooth process to get my loan. Friendly call to check details and answer any questions. All very easy. Reviewed on: 16th January 2026

Excellent service all round,and money was put into...

Excellent service all round,and money was put into my account on the same day. Would thoroughly recommend to anyone Reviewed on: 16th January 2026

Very straight forward easy to apply and money was in...

Very straight forward easy to apply and money was in bank fast helped me tidy up a few annoying loose ends affordable repayments Reviewed on: 16th January 2026

Easy service to use online, regular updates and acce...

Easy service to use online, regular updates and access then the app Reviewed on: 16th January 2026

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