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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick application and finds in my account the next day.

Quick application and finds in my account the next day. Kept up to date on the process in a timely manner Reviewed on: 16th January 2026

Application was professional and seamless, agent fel...

Application was professional and seamless, agent felt competent and reassuring Reviewed on: 16th January 2026

Very easy to deal with and really good value for...

Very easy to deal with and really good value for money Reviewed on: 16th January 2026

Seamless loan application

I applied for a loan and the application process was seamless. The zopa app is brilliant Reviewed on: 16th January 2026

Really good customer service and fast response

Really good customer service and fast response Reviewed on: 16th January 2026

Faultless service

I’ve had three loans with Zopa and on each occasion the process has been faultless, from application, approval and funds being received it was quick and easy! Reviewed on: 16th January 2026

Quick easy and fast

Quick easy and fast i gad money in my account same day Reviewed on: 16th January 2026

Great communication and creates an environment of re...

Great communication and creates an environment of responsibly lending. I feel connected Reviewed on: 16th January 2026

Quick and easy to sort out a loan for a...

Quick and easy to sort out a loan for a car Reviewed on: 16th January 2026

Very easy process and application via app.

Very easy process and application via app. Reviewed on: 16th January 2026

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