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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

I needed it alone to get carpets for the house.

I needed it alone to get carpets for the house. I didn’t realise how much carpets was went through. No problem recommended Zopa. Reviewed on: 16th January 2026

Very quick friendly service.

Very quick friendly service. I would recommend again Reviewed on: 16th January 2026

Applying for my was seamless, application was resolv...

Applying for my was seamless, application was resolved within 3 working days, where I had a telephone conversation with a ZOPA Advisor who was knowledgeable in his field by asking the correct questions Reviewed on: 16th January 2026

All round good experience

Very helpful advisors, easy to use app and application process Reviewed on: 16th January 2026

Excellent customer service, very straight forward ap...

Excellent customer service, very straight forward application process, friendly staff. Reviewed on: 16th January 2026

Good service

Easy and straight forward to arrange loan lowest intrest rates compared to otger compamies Reviewed on: 16th January 2026

It was quite quick via credit score app

It was quite quick via credit score app Reviewed on: 16th January 2026

Quick loans

So quick and easy to get a loan at a great monthly repayments Reviewed on: 16th January 2026

zopa loan.

i tried others lenders to no avail ,then i tried zopa thinking i would not get accepted and im glad to say i was and didnt have half the trouble as i did with others ive used zopa acouple of times i would recommend zopa to anyone that asked me.. Reviewed on: 16th January 2026

Always pleasant and helpful staff whenever I've call...

Always pleasant and helpful staff whenever I've called them Reviewed on: 16th January 2026

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