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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

No-fuss and competitive loans

It has been straightforward and swift to set up and manage a loan through Zopa. I've not had any need to call customer service, as the app and its functionality are so effective. I'd recommend them. Reviewed on: 16th January 2026

Great lender easy to use and rates.

Great lender easy to use and rates. Credit card is great to use abroad. 5 stars Reviewed on: 16th January 2026

Easy to use very quick

Easy to use very quick to get a answer Reviewed on: 16th January 2026

Good experience

Very easy process, quick and efficient Reviewed on: 16th January 2026

Excellent customer service.

Excellent customer service. Very fast and efficient service. Reviewed on: 16th January 2026

Very quick and easy service.

Very quick and easy service. Would not hesitate to recommend. Reviewed on: 16th January 2026

Quick and efficient in my account within 5 minutes

Quick and efficient in my account within 5 minutes Reviewed on: 16th January 2026

Fast and surprising low interest

Fast and surprising low interest Reviewed on: 16th January 2026

Great communication l, no issues whatsoever

Great communication l, no issues whatsoever Reviewed on: 16th January 2026

It was a super efficient process that was all dealt...

It was a super efficient process that was all dealt with ease.. would recommend. Reviewed on: 16th January 2026

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