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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Good service and very helpful from application thoug...

Good service and very helpful from application though to finalising loan. Reviewed on: 16th January 2026

Quick easy process

Quick easy process from start to finish Reviewed on: 16th January 2026

Never had an issue at all with anything Zopa related

Never had an issue at all with anything Zopa related Reviewed on: 16th January 2026

Easy to use and easy app.

Easy to use and easy app. You can easily see transactions upcoming payments and Maher additional patented with ease Reviewed on: 16th January 2026

Made things easy

Made a stressful experience very simple and straightforward, would be happy to recommend and use again. Reviewed on: 16th January 2026

Very good service and good company

Very good service and good company Reviewed on: 16th January 2026

Fastest loan experience

Fastest loan experience ever I have encountered. Their service was less cumbersome and flexible.it took less than an hour to go through the process and so I will recommend Zopa Reviewed on: 16th January 2026

My experience with Zopa has been very positive, part...

My experience with Zopa has been very positive, particularly due to its easy-to-use digital platform, transparent products, and strong focus on customer outcomes. Zopa stands out as a modern bank that combines innovation with responsible lending and excellent customer service. Reviewed on: 16th January 2026

No hassle quick and easy processes, super fast respo...

No hassle quick and easy processes, super fast responses. Reviewed on: 16th January 2026

Very quick to apply and money arrived in my account...

Very quick to apply and money arrived in my account quickly too. This was a major relief for me and stopped me being so stressed Reviewed on: 16th January 2026

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