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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

So easy to apply and great speedy service after.

So easy to apply and great speedy service after.Would highly recommend Reviewed on: 16th January 2026

Easy, clear and stress free.

Easy, clear and stress free. Normally there’s a lot of hidden information you need to view and find but this is a streamline process with all the information up front. Reviewed on: 16th January 2026

Very good,quick and vey efficient,my loan was in ban...

Very good,quick and vey efficient,my loan was in bank within minutes,very good online service. Reviewed on: 16th January 2026

I made a loan for a holiday i was dreaming of and I...

I made a loan for a holiday i was dreaming of and I received the money in no time. Applying was really easy, everything was fast and easy. Thank you Zopa Reviewed on: 16th January 2026

Easy application and the money went into my account...

Easy application and the money went into my account instantly. Reviewed on: 16th January 2026

Easy and informative

Very easy to use, well explained, mobile app makes it easy to understand and notifications for direct debit help with finanical management Reviewed on: 16th January 2026

Needed a boiler replaced - in a hurry.

I needed to pay for a new boiler - in a hurry - Zopa provided a fast, straightforward, and simple solution. Everything was sorted out in a few minutes, enabling me to have central heating restored. Reviewed on: 16th January 2026

Quick and efficient!

Quick and efficient! The app is also very easy to use! Reviewed on: 16th January 2026

Highly recommend!

Very easy to apply and received the loan within minutes! Many thanks, Zopa! Reviewed on: 16th January 2026

Great Service - Great Team

Fantastic service and everybody i spoke to helped me with the process Reviewed on: 16th January 2026

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