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Zopa: Personal loan reviews

4.95
Based on 69,074 reviews, last reviewed 19th Apr 2026
7% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service quick response Excellent service quick response Reviewed on: 19th April 2026
Karen k's avatar
Karen k

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69074)

Very simple and easy process

5
Very simple process and quick to receive the funds Reviewed on: 16th January 2026

Quick and efficient

5
I applied for a loan and was accepted very quickly the whole process was so quick and efficient I was very happy with the whole experience Reviewed on: 16th January 2026

Zopa transformed my finances

5
Application process was fast and seamless. The app is clear and helpful. Zopa has transformed my financial health for the better. Reviewed on: 16th January 2026

Everything was made simple.

5
Everything was made simple. Quick answer and Quick to help Reviewed on: 16th January 2026

Zoopa is by far the best loan company I’ve used - no...

5
Zoopa is by far the best loan company I’ve used - no hassle, expedient and very reliable. Reviewed on: 16th January 2026

Good communication

5
Good communication excellent customer service Reviewed on: 16th January 2026

Very easy and helpful when I needed a loan quickly e...

5
Very easy and helpful when I needed a loan quickly even though my credit score was not to good Reviewed on: 16th January 2026

A simple way to help manage money.

5
The app is so easy to use, the loan allows me to pay additional amounts and informs me of the new monthly payments. The linked accounts function is easy to use also. Reviewed on: 16th January 2026

My experience with Zopa has been extremely positive...

5
My experience with Zopa has been extremely positive from start to finish. The application process was clear, straightforward, and well-structured, which made it easy to understand my options and proceed with confidence. Communication throughout was timely and transparent, and I always felt well informed at each stage of the process. What stood out most was the quality of customer service. Every interaction I had with the Zopa team was handled with professionalism, efficiency, and genuine willingness to help. Queries were addressed promptly, explanations were clear, and the support provided made what could have been a stressful process feel smooth and reassuring. Overall, Zopa demonstrated a strong customer-centric approach, combining excellent digital processes with high-quality human support. I would confidently recommend Zopa to others looking for a reliable and well-managed personal loan provider, and I would not hesitate to use their services again in the future. Reviewed on: 16th January 2026

I thought when i apply loan at zopa that it will tak...

5
I thought when i apply loan at zopa that it will take time but it was fast and efficient and reliable Reviewed on: 16th January 2026

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