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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69077 reviews)

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4.95

Based on 69,077 reviews, last reviewed 21st Apr 2026

13% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Zopa have been really supportive and helped me with... Zopa have been really supportive and helped me with sorting out my finances. I am so grateful. Reviewed on: 21st April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69077)

Easy and straightforward processes.

Easy and straightforward processes. Clear and concise information and charges Reviewed on: 16th January 2026

Excellent and quick service good customer service

Excellent and quick service good customer service Reviewed on: 16th January 2026

It was quick and all the information was upfront

It was quick and all the information was upfront Reviewed on: 16th January 2026

Very easy process from end to end

Very easy process from end to end Reviewed on: 16th January 2026

All is well except I realize that interest rates are...

All is well except I realize that interest rates are too high Reviewed on: 16th January 2026

Great customer service and value, i would recommend...

Great customer service and value, i would recommend Zopa without question Reviewed on: 16th January 2026

Very good customer service and care.

Very good customer service and care. Reviewed on: 16th January 2026

Online app easy to use.

Online app easy to use.. lots of information Reviewed on: 16th January 2026

the whole process of applying for a loan is clear an...

the whole process of applying for a loan is clear and concise, it is explained in clear language. The process is prompt and straight forward, every detail is well explained. Customer support is excellent Reviewed on: 16th January 2026

First class service

First class service great customer support highly recommended Reviewed on: 16th January 2026

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