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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent service and excellent quality thanks for r...

Excellent service and excellent quality thanks for reasonable flexibility Reviewed on: 16th January 2026

Good rates

Very user friendly app. Good rates. Reviewed on: 16th January 2026

I have used them for a loan and a credit card and bo...

I have used them for a loan and a credit card and both transactions were easy to do online. Regular updates and a great app to use the services Reviewed on: 16th January 2026

I honestly didn’t think I’d get accepted but I was p...

I honestly didn’t think I’d get accepted but I was pleased surprised at the ease and value of the process Reviewed on: 16th January 2026

It was so easy to do

It was so easy to do and got the money straight away Reviewed on: 16th January 2026

Easy and straightforward processes.

Easy and straightforward processes. Clear and concise information and charges Reviewed on: 16th January 2026

Excellent and quick service good customer service

Excellent and quick service good customer service Reviewed on: 16th January 2026

It was quick and all the information was upfront

It was quick and all the information was upfront Reviewed on: 16th January 2026

Very easy process from end to end

Very easy process from end to end Reviewed on: 16th January 2026

All is well except I realize that interest rates are...

All is well except I realize that interest rates are too high Reviewed on: 16th January 2026

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