Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great customer service and value, i would recommend...

Great customer service and value, i would recommend Zopa without question Reviewed on: 16th January 2026

Very good customer service and care.

Very good customer service and care. Reviewed on: 16th January 2026

Online app easy to use.

Online app easy to use.. lots of information Reviewed on: 16th January 2026

the whole process of applying for a loan is clear an...

the whole process of applying for a loan is clear and concise, it is explained in clear language. The process is prompt and straight forward, every detail is well explained. Customer support is excellent Reviewed on: 16th January 2026

First class service

First class service great customer support highly recommended Reviewed on: 16th January 2026

Very good service easy to navigate the app too

Very good service easy to navigate the app too Reviewed on: 16th January 2026

Great quick and fantastic experience.

Great quick and fantastic experience. Reviewed on: 16th January 2026

quick and decisive and fair lender

quick and decisive and fair lender Reviewed on: 16th January 2026

Great Service

Excellent experience no problem to set up your loan quck and easy Reviewed on: 16th January 2026

great rates and super usefull app to track and make...

great rates and super usefull app to track and make extra payments Reviewed on: 16th January 2026

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Loan (discontinued)
from Firth Finance (inactive company) 4.56 from 37 reviews
Personal Loan
from TSB 3.68 from 22 reviews
Loans
from TM Advances 3.81 from 1 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub