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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Was very easy to apply.very good efficient service

Was very easy to apply. Money was in account very quickly Reviewed on: 16th January 2026

Fantastic

Great staff wonderful service, abswered all questions well Reviewed on: 16th January 2026

I was looking for a loan for some home improvements.

I was looking for a loan for some home improvements. After looking at the market i saw Zopa would be a good fit and was relatively easy to apply and hear that i had been accepted. Service is always great and answer my question quickly and in simple terms i can understand. Reviewed on: 16th January 2026

So easy to set up having a credit card or a loan

So easy to set up having a credit card or a loan. Rates were good and card and money came through quickly and easily Reviewed on: 16th January 2026

Was so easy to apply for a loan and a very quick dec...

Was so easy to apply for a loan and a very quick decision, have no hesitation telling other people to give them a try if they are looking for finance Reviewed on: 16th January 2026

Great service with Zopa.

Great service with Zopa. Quick efficient and smooth Reviewed on: 16th January 2026

Extremely easy to understand and great customer serv...

Extremely easy to understand and great customer service. Reviewed on: 16th January 2026

very good for loans also they are very helpful getti...

very good for loans also they are very helpful getting you started when you first start up Reviewed on: 16th January 2026

Never had any problems, easy to use app.

Never had any problems, easy to use app. Reviewed on: 16th January 2026

Great customer service

I have a couple of products with Zopa, great customer service Reviewed on: 16th January 2026

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