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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69078 reviews)

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4.95

Based on 69,078 reviews, last reviewed 23rd Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Zopa App is amazing for managing your loan

Zopa App is amazing for managing your loan, the features are great and their customer support is brilliant. Very easy to manage outgoing payments, changing dates and no extra charges for paying early Reviewed on: 16th January 2026

Great experience so far.

Great experience so far. Really detailed app that shows exactly what you need to know Reviewed on: 16th January 2026

They have a really strong proposition and it helps s...

They have a really strong proposition and it helps support people who may not be able to get the lowest rates on the high street but with Zopa can still get a really competitive deal. Their app is forward thinking and I personally think the best on the market as it helps support overpayments and learning more around my finances. Reviewed on: 16th January 2026

Completely hassle free and fast.

Completely hassle free and fast.. friendly and efficient, would highly recommend Zopa . 5 star service. Reviewed on: 16th January 2026

Very good service excellent good online service grea...

Very good service excellent good online service great customer service Reviewed on: 16th January 2026

Very simple exercise.

Very simple exercise. No hidden catches. Reviewed on: 16th January 2026

Friendly and User friendly

Simple and quick … good communication… and older person friendly app Reviewed on: 16th January 2026

Application and receipt of funds simple.

Application and receipt of funds simple. Easy to manage online via app Reviewed on: 16th January 2026

Straightforward, good communication, no fuss

Straightforward, good communication, no fuss Reviewed on: 16th January 2026

Years of service always hassle free

Ive been with zopa for many years now and all this time they still really easy to talk to and there online app is really easy to manage and makes visibility and control accounts really smooth and hassle free Reviewed on: 16th January 2026

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