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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great experience

Excellent app, calls answered quickly, efficient customer service. A real pleasure to deal with. I have never had any issues dealing with Zopa over the past 4 years. Reviewed on: 16th January 2026

I have very good experience with Zabel , once someon...

I have very good experience with Zabel , once someone scammed by Zabel , but Zabel not help me. It is so sad for me Reviewed on: 16th January 2026

Top of their league.....

Always listens, professional integrity and excellent service Reviewed on: 16th January 2026

Zopa will always be my first choice

I have had several loans from zopa, the process is very easy and quick Reviewed on: 16th January 2026

Excellent wonderful service and great staff

Excellent wonderful service and great staff Reviewed on: 16th January 2026

Very quick and easy!

Very quick and easy, most information for the loan is already completed if your a customer for another product and money available pretty much straight away. Very happy customer. Reviewed on: 16th January 2026

Very easy to use quick and simple to understand

Very easy to use quick and simple to understand Reviewed on: 16th January 2026

Fantastic

Easy application process, quick decision and very speedy funds. The app is simple to use and has useful extra info. Fantastic experience from start to finish. Reviewed on: 16th January 2026

Always a pleasure .

Always a pleasure to deal with and give good rates Reviewed on: 16th January 2026

First Class

Quick, efficient and polite in dealing with customers. Highly recommended. Reviewed on: 16th January 2026

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