Smart Money People Logo

Zopa: Personal loan reviews

4.95
Based on 69,078 reviews, last reviewed 23rd Apr 2026
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026
Anne 's avatar
Anne

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (69078)

Best lender

5
Best lender I am really happy with this company Reviewed on: 16th January 2026

My experience with them or many occasions was fantas...

5
My experience with them or many occasions was fantastic Reviewed on: 16th January 2026

Very easy experience, quick application process and...

5
Very easy experience, quick application process and an instant response. Reviewed on: 16th January 2026

Very helpful provider.

5
Very helpful provider. Great App and Customer service. Speedy services. Reviewed on: 16th January 2026

Zoos provide an excellent service - simple website t...

5
Zoos provide an excellent service - simple website to use and very person centred Reviewed on: 16th January 2026

Easy to do business with.

5
Easy to do business with. Clear data and great app Reviewed on: 16th January 2026

Excellent & highly recommended

5
I opened a Zopa credit card about 6/7 months ago and found them to be extremely helpful and fair with their interest rates. The whole process was very easy online, with clear details every step. Once opened my card was available immediately online and actual card arrived very quickly in the post. I feel so safe and secure with Zopa & I can keep up to date anytime with the online account. They are a responsible lender, with great rates & extremely fair & the customer service team are available to speak with via phone. I honestly cannot recommend Zopa highly enough to everyone, as I have already done so to many family & friends. Reviewed on: 16th January 2026

Professional and helpful..

5
Zopa were very professional and curtious when I applied for my personal loan. They treated me very well and made me feel valued. I would definitely use them again. Reviewed on: 16th January 2026

Easy to use app and sensible lending.

5
Easy to use app and sensible lending.Peace of mind and response was very fast. Reviewed on: 16th January 2026

Staffs are accommodating and polite giving advise .

5
Staffs are accommodating and polite giving advise . Reviewed on: 16th January 2026

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.95 from 1545 reviews
    Zopa
  • Credit card

    from Zopa 4.94 from 44338 reviews
    Zopa
  • Current account

    from Zopa 4.93 from 6586 reviews
    Zopa
    View all products