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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69078 reviews)

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4.95

Based on 69,078 reviews, last reviewed 23rd Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Excellent wonderful service and great staff

Excellent wonderful service and great staff Reviewed on: 16th January 2026

Very quick and easy!

Very quick and easy, most information for the loan is already completed if your a customer for another product and money available pretty much straight away. Very happy customer. Reviewed on: 16th January 2026

Very easy to use quick and simple to understand

Very easy to use quick and simple to understand Reviewed on: 16th January 2026

Fantastic

Easy application process, quick decision and very speedy funds. The app is simple to use and has useful extra info. Fantastic experience from start to finish. Reviewed on: 16th January 2026

Always a pleasure .

Always a pleasure to deal with and give good rates Reviewed on: 16th January 2026

First Class

Quick, efficient and polite in dealing with customers. Highly recommended. Reviewed on: 16th January 2026

Excellent customer service and easy to use account

Excellent customer service and easy to use account Reviewed on: 16th January 2026

Excellent service very customer orientated

Excellent service very customer orientated Reviewed on: 16th January 2026

A very professional, friendly and quick response to...

A very professional, friendly and quick response to my application. Zopa lend responsibly and fairly. Reviewed on: 16th January 2026

Excellent service from start to finish.

Excellent service from start to finish. Great communication that’s straightforward and easy to understand. Transparent rates and payments couldn’t ask for more Reviewed on: 16th January 2026

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