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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69078 reviews)

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4.95

Based on 69,078 reviews, last reviewed 23rd Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Value for service

Can’t fault the communication from Zopa, excellent communication and straight forward process when making an application, love the updates as well on what’s on offer Reviewed on: 16th January 2026

Great service

Easy to apply. Quick process. Easy to manage repayments online. All round great service. Wouldn’t hesitate to recommend to friends and family. Reviewed on: 16th January 2026

ZOPA is good value and the app really easy to use.

ZOPA is good value and the app really easy to use. Also great customer service. All in all I am delighted wuth the service Zopa gives. Reviewed on: 16th January 2026

I have always had a good service including when i ha...

I have always had a good service including when i have had to phone. Reviewed on: 16th January 2026

A Company you can depend on

Taken two loans with Zopa, both times the best option! Best rates and unmatched customer service Reviewed on: 16th January 2026

Brilliant experience.

Brilliant experience. Very reasonable and prompt service. Reviewed on: 16th January 2026

Excellent and Professional service

Excellent and Professional service Reviewed on: 16th January 2026

Good customer service.

Good customer service.very reliable. Reviewed on: 16th January 2026

Clear Banking

Great app very responsive and straight forward Reviewed on: 16th January 2026

EXCELLECT CUSTOMER SERVICE

Anytime I' had to speak with Zopa Ive had excellent service and any query has been dealt with very professionly Reviewed on: 16th January 2026

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