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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent and Professional service

Excellent and Professional service Reviewed on: 16th January 2026

Good customer service.

Good customer service.very reliable. Reviewed on: 16th January 2026

Clear Banking

Great app very responsive and straight forward Reviewed on: 16th January 2026

EXCELLECT CUSTOMER SERVICE

Anytime I' had to speak with Zopa Ive had excellent service and any query has been dealt with very professionly Reviewed on: 16th January 2026

Easy, fast, exceptional service.

Easy, fast, exceptional service. Reviewed on: 16th January 2026

Easy to use on line forms quick decisions flexible a...

Easy to use on line forms quick decisions flexible amounts . very easy app to use aswell to keep on top of your payments . Reviewed on: 16th January 2026

Very good experience with them.

Very good experience with them. I found their response very helpful and I would recommend them to anyone. Reviewed on: 16th January 2026

Have a credit card & loan

Have a credit card & loan and application was very easy Reviewed on: 16th January 2026

Excellent serive informative upto date information p...

Excellent serive informative upto date information provided at your fingertips, easy to.use app 24/7, provides tips & hints how to improve your credit score.. Reviewed on: 16th January 2026

Excellent customer service

Easy to arrange personal loan . Simple process and quick turnround for a decision Reviewed on: 16th January 2026

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