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Zopa: Personal loan reviews

4.95
Based on 69,078 reviews, last reviewed 23rd Apr 2026
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026
Anne 's avatar
Anne

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Excellent Service

5
I have had a very good and quick experience Reviewed on: 16th January 2026

Very easy to deal with and app is a great way to tra...

5
Very easy to deal with and app is a great way to track your money Reviewed on: 16th January 2026

Fast and friendly throughout.

4
Fast and friendly throughout. I even had a direct debit issue with my bank, the team helped me through to make sure I didn't have a missed payment record and I kept up to date with my payments. Top work Reviewed on: 16th January 2026

Thank you Zopa

5
Brilliant have two loans with Zopa very happy Customer Reviewed on: 16th January 2026

Excellent online service & well worth asking this ou...

5
Excellent online service & well worth asking this outstanding company who are going from strength to strength despite adverse market conditions. Reviewed on: 16th January 2026

I would not hesitate to recommend Zopa!

5
Excellent communication, quick decision, no complicated applications. Great app which keeps everything together and easily accessible. Good interest rates. Reviewed on: 16th January 2026

Can’t fault them.

5
Can’t fault them. They have been faultless in the way they have dealt with me Reviewed on: 16th January 2026

So easy and fast to arrange a loan.

5
So easy and fast to arrange a loan. No issues at all. Favourable interest rates offered Reviewed on: 16th January 2026

Zopa always inform me when my payment is due, they k...

5
Zopa always inform me when my payment is due, they keep me updated, it is a great loan company and I am glad I chose them Reviewed on: 16th January 2026

Excellent customer service department

5
Excellent customer service department and very quick process all round. Reviewed on: 16th January 2026

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