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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

App is great

Very easy to apply and the app is very straightforward to navigate. All information is stored on one place, which is accessible. Also easy to understand how much payment has been made. Reviewed on: 16th January 2026

Could review loan process

I have tried to consolidate my loans, which I was rejected for a loan. This i find confusing as having a consolidated loan would reduce my out going repayments and leave me with more money in my account. Reviewed on: 16th January 2026

I had a great experience with ZOPA.

I had a great experience with ZOPA. Easy application and an app which is informative. Reviewed on: 16th January 2026

Service for loans

Service for setting up a loan has always been great. Customer service has had some language barriers at time but have always got the outcome I needed. Reviewed on: 16th January 2026

Brilliant application process and the app makes it s...

Brilliant application process and the app makes it so easy to pay extra and see what your settlement quote is if you find yourself with more cash. Would definitely use Zopa again Reviewed on: 16th January 2026

I have used zopa on many occasions for their loans a...

I have used zopa on many occasions for their loans and found their app so easy to use the rates are amazing so easy to pay an over pay to get the loan down faster! They have always helped me even when others wouldn't which I'm very grateful for! 100% recommend zopa everytime Reviewed on: 16th January 2026

Quick, efficient and friendly being a customer of Zo...

Quick, efficient and friendly being a customer of Zopa has helped a lot with finances Reviewed on: 16th January 2026

Great service

Easy application, quick response, money transferred same day. Reasonable monthlyrepayments Reviewed on: 16th January 2026

Straightforward from start to finish.

Straightforward from start to finish. First class communication and completed quicker than expected. For anyone considering a loan, look no further than Zopa. You won’t be disappointed. Reviewed on: 16th January 2026

I needed a loan for a car and they gave great rates...

I needed a loan for a car and they gave great rates and paying back early was a breeze Reviewed on: 16th January 2026

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