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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very easy and simple procedure

Very easy and simple procedure. Would definitely recommend. Competitive rates also. Reviewed on: 16th January 2026

They are very friendly and prompt with their service

They are very friendly and prompt with their service Reviewed on: 16th January 2026

Zopa - efficient and decent rates

It was very efficient to take out a loan with Zopa. The process only took a few minutes and the decision process provided a response within minutes, seconds even. Reviewed on: 16th January 2026

Its good when you need help.

Its good when you need help. And also easy to use Reviewed on: 16th January 2026

I’ve had amazing experience with Zopa, the staff a v...

I’ve had amazing experience with Zopa, the staff a very helpful and understanding, this is the best company I have ever been with. Highly recommend. Reviewed on: 16th January 2026

Zopa has been fantastic for me.

Zopa has been fantastic for me. Customer service and getting the right loan for what I require. Reviewed on: 16th January 2026

Zopa have been part excellence.

Zopa have been part excellence. I could not have asked for a better credit card or personal loan provider.. I’m so happy Happy thank you Reviewed on: 16th January 2026

Efficient process excellent friendly customer servic.

Efficient process excellent friendly customer service honestly couldn’t ask for a better service would recommend to anyone Reviewed on: 16th January 2026

The process is straightforward and quick.

The process is straightforward and quick. If any issues arise, they contact you for clarification. It’s an easy transaction overall, and the service is brilliant. Reviewed on: 16th January 2026

Zopa, top dog

Have used Zopa many times for loans, easy to deal with and competitive rates Reviewed on: 16th January 2026

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